Customer Reviews:
Showing reviews 1-5 of 156
 Might be a good clock, I don't know: But horrible (non-existant) support from company February 26, 2010
S. Parker (Colorado, US)
1 out of 1 found this review helpful
UPDATE (3/1/2010): La Crosse appears to have shut down: The phone number for their Customer Service Manager (Diane Keller, Manager - (888) 211-1923 is disconnected, and the main number 1-608-785-7935, also appears to be broken. I get a fast-busy signal most of the time I try to call, and if I do get through, it goes straight to a voice mail voice mail machine, appears to be ignored (I've left two weeks worth of daily messages and nobody ever calls back) My email messages are all ignored completely as well. I'll update this review with any updates.
----- Original Review -----
I ordered this clock as a "present for myself" back in December. When I put it up in January (I'm on the road far too much), it wasn't working. I've sent in at least 4 separate (but related by caseID) support requests, and keep getting back a canned "It's always the battery" messages from them. It's not any of the 5 or 6 brand new batteries I've tried. The clock doesn't have enough "power" to lift the second hand from the 10 o'clock position towards straight up. As soon as I take the clock off the wall and lay it "flat", it starts working, as it doesn't have to fight gravity.
Having given up on "online support", I've resorted to calling daily. I have yet to actually talk to ANYBODY at La Crosse. After 5 minutes "on hold", you're forced to leave a message. So I have left messages asking for somebody to call me back so we can work out a way to replace this defective clock. Nothing. No response at all... Support via email or phone is a TOTAL black hole.
 Great Clock! Accurate, convenient, but . . . February 19, 2010
TheaterPopcorn (Ski Utah!)
Love this clock! Love the modern look, the simplicity of the display and of course love the radio control feature! Since buying this clock a few years ago, I've slowly been replacing the rest of the clocks in my house with RC clocks. There is nothing more cool than to wake up the day after Day Light Savings twice a year and see all your clocks are already set to the correct time! Plus, with the regular updates, my clocks are NEVER slow or fast. All are consistently 4 seconds faster than my cell provider.
My only gripe is the wood frame. The color is beautiful and rich. But I live in Utah, in a dry climate and a few months after I bought it, the joints in the wood began to separate in 2 of the 3 places it's joined together. So I'm a bit disappointed in that. The separations aren't huge, but if you're 6 feet or closer, they're definitely noticeable. But even that said, I think I'd get another one.
 excellent atomic clock and oh so accurate February 14, 2010
Robert J. Brooks (chattanooga, tenn.)
This is my 2nd atomic clock. I so like the precision and accuracy of these products and the fact that they work so well without outside apparatus to catch the signal sent to the clock.. My personal sense of perfection is this lone symbol. My own life can take a lesson with that observation.
No Time to Set the Time? February 12, 2010
MJ Oliveira (Dixie, USA)
La Crosse Technology WT-3122A 12 1/2-Inch Wood Atomic Analog Clock - Purchased as a gift for my wife who hates to be bothered with maintenance on anything. She teaches. The clock sits on the wall in her office. She says that all she did was put the batteries in it, and the clock did the rest. "It keeps great time and matches my office," she said. If she's happy, I'm happy.
The trial is coming. We'll see what happens when daylight saving time springs forward. We'll see if the clock is as smart as it says it is.
La Crosse Clock February 5, 2010
sharon b
Looks great....big numbers and clean face make it easy to read. Perfect for older people. Works perfectly.
Showing reviews 1-5 of 156
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